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Frequently Asked Questions - FAQ's

Visual Pursuit pride themself in their flexibility and experience. Below you'll find a list of questions we are often asked by new and existing clients.

Top 32 FAQ's

  1. What services do you offer with your drones?

    • We offer a wide range of drone services, including aerial photography, videography, mapping, surveying, inspections, agricultural monitoring, site progress reporting, film services and more.

  2. Are your drone pilots licensed and certified?

    • Yes, all our drone operators/pilots are licensed by the Civil Aviation Administration (CAA) and operate under Visual Pursuit's Operational Authorisation hold. They hold all necessary certifications, ensuring knowledgeable, safe and professional operations.

  3. Do you provide drone service across the full UK?

    • Yes, Visual Pursuit's offices are based in Glasgow however provides nationwide coverage including Scottish islands with trained operator dotted around the country.

  4. How do I request a drone service from your company?

    • You can request a drone service by filling out the contact form or by contacting our customer support team directly on 0141 478 0105. We'll respond promptly and discuss your project requirements.

  5. Are you ConstructionLine & SSIP Accredited?  (Safety Schemes in Procurement)

    • Yes, safety is at the forefront of our company. Constructionline demonstrates our compliance with industry standards, such as health and safety, technical capabilities, and financial stability. SSIP accreditation demonstrates our commitment to maintaining high levels of health and safety. Find out more on the About Us Page.

  6. Can your drones fly indoors as well as outdoors?

    • Yes, our drones and operators are capable of flying in both indoor and outdoor environments, offering versatility for various projects.

  7. What safety measures do you have in place to ensure secure and reliable operations?

    • Safety is paramount to us. We follow strict operational protocols, conduct pre-flight checks, adhere to aviation regulations, and carry Combined Liability insurance for additional peace of mind.

  8. How far and how high can your drones fly?

    • The flight range and altitude vary depending on the location of flight due to obstructions. The maximum distance we are permitted to fly is 500m/1640ft and reach altitudes up to 400 feet above ground level in compliance with CAA guidelines.

  9. Do you offer drone photography and videography services?

    • Yes, we provide high-quality drone photography and videography services for a wide range of applications, including events, marketing, estate agents and weddings.

  10. What types of industries do you provide drone services for?

    • We cater to various industries, including real estate, construction, agriculture, infrastructure, environmental monitoring, and insurance, among others.

  11. Can your drones be used for mapping and surveying purposes?

    • Yes, our drones are equipped with advanced mapping and surveying technology, enabling accurate data collection and comprehensive analysis. This includes topographic, stockpile and cut/fill surveys

  12. Are your drones equipped with live video streaming capabilities?

    • Yes, many of our drones feature live video streaming, allowing clients to monitor and participate in operations in real-time. We can also broadcast live over the internet.

  13. How long does it typically take to complete a drone task?

    • Project durations vary based on complexity and scope. We will provide an estimated timeline during the consultation phase, and our team works efficiently to meet deadlines, keeping you up to date throughout.

  14. Do you provide post-processing services for the data collected by your drones?

    • Yes, we offer post-processing services, including data analysis, 3D modeling, image enhancements, topographic drawing, point cloud processing and much more.

  15. What is the cost structure for your drone services?

    • Our pricing is tailored to the specific requirements of each project. We provide transparent quotes and set client expectations are every step. View our Standard Rates.

  16. Do you offer drone training for individuals or businesses?

    • Yes, we provide drone training programs for both beginners and experienced pilots. Our courses cover various skill levels and can be customised to meet specific needs. We suggest emailing to discuss training programs.

  17. Can your drones be used for agricultural applications like crop monitoring?

    • Yes, our drones are equipped with specialised sensors, enabling precise crop monitoring and analysis to optimise agricultural practices.

  18. Are there any restrictions or regulations that I should be aware of when using your drone services?

    • Drone operations are subject to local regulations and airspace restrictions. Our team ensures compliance and handles all necessary permits and authorisations for each project.

  19. What types of drone models do you use, and how do they differ in their capabilities?

    • We utilise a diverse range of drone models, each with unique features and capabilities suited for specific tasks. Our team will recommend the most suitable drone for your project/s requirements.

  20. Can your drones be used for thermal imaging and inspections?

    • Yes, we have drones equipped with thermal cameras, making them ideal for thermal inspections that require identifying heat signatures, such as infrastructure assessments and search-and-rescue missions. For standard inspections where thermal imaging isn't required, we would use a high-zoom camera drone.

  21. How do you ensure data privacy and security for clients' information collected during drone flights?

    • Data privacy is of utmost importance to us. All data collected during drone flights is securely stored and transmitted and we have strict privacy policies to protect our clients' information.

  22. Are there any weather conditions that might affect the availability of your drone services?

    • Adverse weather conditions, such as strong winds, heavy rain, or low visibility, can impact drone operations. Our team closely monitors weather conditions and will reschedule operations if necessary to ensure safety and efficiency.

  23. Do you offer custom drone solutions for unique projects?

    • Yes, we are experienced in providing customised drone solutions to meet the specific needs of our clients. Feel free to discuss your unique project requirements with us. Contact Form or call 0141 478 0105

  24. What kind of insurance coverage do you have for your drone operations?

    • We carry Combined Liability insurance that covers our drone operations, providing an added layer of protection for our clients and ourselves.

  25. Can you provide examples of successful projects you've completed in the past?

    • Yes, we have a portfolio of past projects showcasing our work across various industries. You can find examples on the case study section of our website.

  26. Is there a limit to the number of locations where you can deploy your drone services?

    • We can deploy our drone services to multiple locations, depending on the project's requirements and local restrictions. Let us know your needs, and we will work to accommodate them. Contact Form or call 0141 478 0105

  27. Can your drones operate in areas with limited GPS signal or in remote locations?

    • Yes, our drones are equipped with advanced navigation systems that allow them to operate effectively in areas with limited GPS signal or remote locations. Visual Pursuit's operators regularly take refresher courses ensuring the highest level of competence.

  28. What happens in case of a technical issue or malfunction during a drone flight?

    • Our drone operators/ pilots are trained to handle mid-air technical issues, malfunctions and fires. We have backup equipment and protocols in place to ensure the safe retrieval of the drone and the safety of persons nearby.

  29. Do you provide 24/7 support for emergency drone operations?

    • While our regular business hours are 7am-6pm, we do offer emergency support for critical situations that require immediate drone solutions. Contact Form or call 0141 478 0105

  30. Can I view live drone footage during a drone flight for real-time monitoring?

    • Yes, depending on the project and location, we can provide live footage streaming to allow clients to monitor operations in real-time.

  31. What happens if a drone flight is disrupted due to unexpected circumstances, such as airspace restrictions or emergencies?

    • If a drone flight is disrupted due to unexpected circumstances, we will reschedule the operation to ensure safety and compliance with regulations.

  32. Are your drones equipped with collision avoidance systems?

    • Yes, many of our drones are equipped with collision avoidance systems, providing an added layer of safety during flights, our operators are trained to fly with and without the collision avoidance systems ensuring the highest level of competence.

Still have a question? Please get in touch, and we are more than happy to answer all your questions.

Contact Us

Based in Scotland and regularly travel throughout Scotland & England, delivering services in both cities and rural areas.

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